Ciscotsp0001.tsp

[aamercado]

On Step 11, the drop down doesn't have cisco as an option. Obviously, I am following the instructions on this tech note so any suggestions?

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a008017902d.shtml

Thx

[Brandon Buffin]

Make sure that you have enabled CTI application use for the user entered in Step 7 and associated a phone with this user in CCM admin.

Brandon

[gajolly]

Yes, as someone already mentioned make sure that CTI option is checked and phone is associated with that user (x) you r goin to use also check the CTI IP it should be the one where you are goin to start CTI service , if it doesnt work try to stop and restart CTI service...

Cheers :)

Gaurav