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CIUS AppHQ will not run - enabled in Call Manager

rversluis
Level 1
Level 1

Anyone have any advice to offer?

The CIUS is running fine, connected to the call manager and making calls. I can install apps using the Android Market.

But I can not get AppHq to start. All I get on the CIUS is a message that it is Loading, Please Wait. It used to run in the past. I think when I enabled the Android AppStore it stopped the AppHQ for working. Is it possible that they are mutually exclusive?

Do I need to do anything else to get AppHQ to run?

4 Replies 4

robloeber
Level 1
Level 1

I feel your pain.  I am having the same issue with mine.

Did you guys get it to work? I am in the same boat.

Yes. I set up an account for my company's domain at AppHQ on Cisco. Then I went to the individual CIUS settings and put the domain for the AppHQ account on the phone, and reset it. Even though the company domain was set globablly, I still needed to set it individually on the CIUS account on call manager. Then it worked.

For me it was a firmware update.  Nothing to do with the domain names.

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