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Community Member

Clear ciso IP phones calls history centerally from the call manager

Hi guys

i have Call manager 6.1 with around 250 Cisco IP Phones 7941 and 7936 recently the corporate changes the extension plans and implemented new extension that caused the old extension history calls are still in phones i did not want to clear one by one from the phones i asked how to do it centrally or in bulk

3 REPLIES
Cisco Employee

Re: Clear ciso IP phones calls history centerally from the call

we do not have an interface or tool for that, you can simply shut down the switch ports to achieve this since the info is not saved if the phone has a power interruption

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Re: Clear ciso IP phones calls history centerally from the call

Hi,

You could send an ipphone execute with the following URI: Init:CallHistory

You should get the ip-addresses of your phones via axl risport, or use jtapi xsi to send the command.

this would work only on the 7941 however

Community Member

Re: Clear ciso IP phones calls history centerally from the call

sorry from where can i execute this command

could you give me the full URL or which tools

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