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Click to Call and Presence Options with Sharepoint

Hi everyone,

What options are there for providing click to call (CTC) and presence with Sharepoint? I have the following options (and thoughts) so far.

  • Deploy CUPC (Not going to happen, we're happily a Lync 2010 house but would provide CTC and unsure about presence for sharepoint)
  • Deploy CUCILync (Seems overkill, but would provide CTC and presence)
  • Deploy CUPS and use RCC via Lync (I keep on hearing that RCC was meant to be killed off in Lync 2010 and probably won't exist in future. Would provide CTC, unsure about presence)
  • Deploy click to call widget (Would be great to avoid another desktop application. Would only provide CTC)
  • Deploy Quad (Don't expect the Sharepoint guys buying in to that one...)
  • Use WebDialer API (Sounds like it would provide CTC)
  • Use existing JTAPI integration (This should be a given... Provides CTC and presence).

We currently have an existing Intranet, which provides click to call abilities/phone presence information using JTAPI. A team is completing a Sharepoint proof of concept and the question has come up how they can complete click-to-call and phone presence.



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