We have installed click to call, and it works on most machines. The issue we are having is, it will not let you click to call from email. Word, web, they work fine, just not email (outlook). Anyone experienced this and found a resolution?
When calling from email it uses the global address list, not the local contacts to find the number.
Microsoft Outlook contacts can be used to dial on the IP phone. Right click on the contact, and select the Call Contact option. This triggers the Cisco Telephony Service Provider (TSP) to dial that particular contact on an associated IP phone.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...