I have a client that is dialing 911 from there facility. I need to track down who it is or if it is a misconfiguration somewhere. What is the quickest way to put my finder on the caller? I don't have an exact time just a date during a specific week.
Looking at CDR's but there is 340 pages of detail under the call detail user report.
Re: Client users dialing 911 accidentally we think
I went through the traces and nothing for that day. I downloaded the trace file for sept 6 and opened with wordpad and did not find any 911 or 9911 calls. How should I setup my trace configuration to capture this.
Do traces capture hangups? I would suspect traces would capture any dialed digits.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...