12-20-2002 01:49 PM - edited 03-12-2019 10:03 PM
I have configured a call routing rule which attempt transfers for a call handler which has standard greeting action transfer to extension 1 and closed greeting action transfer to extension 2. In all the circumstances the closed greeting action is not working.
12-20-2002 02:01 PM
Is the alternate transfer rule for that CallHandler enabled?
12-20-2002 02:16 PM
How to apply that
12-20-2002 03:16 PM
The "Call Handler Settings" section of the administration guide is where you should start:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/sag/sag313/sag_0200.htm
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