CM 3.3.2 Extension Mobility Issue

[graeme-watson]

Hi,

I have installed a new CM cluster with s/w version 3.3.2 and am trying to configure extension mobility.

I know I don't need any additional s/w as it is included with the CM software.

I have followed the install/config guide and created an new IP phone service called Extension Mobility using the URL required:

http://<IPAddress of CallManager>/emapp/EMAppServlet?device=#DEVICENAME#

I am using the IP address of the publisher but EM is installed on all CM servers. None work.

However when I attempt to configure the service parameters, the service does not exist.

I have stopped and started the tomcat service, restarted the CM server but the service does not exist.

What am I missing?

Thanks

Graeme

[jchorlton]

Just a thought, but have you activated the service.

You now need to Activate Services in "Callmanager 3.3 Servicability" - "Tools" - "Service Activation"

John

[graeme-watson]

The Extension Mobility service I created does not appear on the service activation page either.

Thanks

[paul.harrison]

I bet it does!!

The extension Mobility Logout service is a default service that has to be activated in CM3.3. It doesn't just appear because you configure it, it's just there.

If it's not are you sure you're using CM3.3.

Paul