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CM 7.1 error when access Personal address book /Corp Directory

We upgraded the CM from 6.1 to 7.1 and when I access personal address book and Corp directory I get the Same error message "Error contact your Administrator". I have checked the URl adn they look correct. This is on most phones. Some are working fine. 7975, 7941

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Re: CM 7.1 error when access Personal address book /Corp Directo

This error message indicates that the c:\CiscoWeb\art\art.ini entry still points to the old Lightweight Directory Access Protocol (LDAP) configuration information. In order to overcome this error message, delete the ART database and reinstall the CAR plugin.

New Member

Re: CM 7.1 error when access Personal address book /Corp Directo

I do not understand where to find this? We are not using LDAP. Can you give me more information how to access this?

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