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CM and Mytel dual integration port assignment prob

I have got cm 3.1(2c) Unity 3.1 tsp 3.04<br>Dual integration with mytel switch. All the ports are there in SA. There are 24 ports defined for mytel from extension 7201 to 7224 and then 16 port defined for call manager with extension 7225 to 7240. They are all answering and integrating ok. However If you look at the Status monitor when you dial 7201 port 25 will pickup which is defined for call manger. If you call 7225 port 1 will pick up inplace of port 25. Port 1 is defined for mytel in SA. The orders are reversed. Any ideas...<br><br>Sean Poure<br>NEC-Voice Engineering<br>Sr. Aplication Engineer<br>714 4846275<br>

Sean Poure
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Anonymous
N/A

Re: CM and Mytel dual integration port assignment prob

Sounds like the TSPs weren't installed in the correct order. Can you list the values listed in...

HKLM\Software\Active Voice\MIU\1.0\Initialization\Service Provider "X"\Service Provider Name = "name"

Simply changing the order here won't do any good since this portion of the registry is built each time Unity starts from what Windows reports as installed TSPs.

Steve Olivier
Software Engineer
Cisco Systems

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