A bit of a strange question, but does anyone know of any third party applications that allow you to query the directory and then click on the result to initiate the call. I need something that has configurable fields, not the standard CM fields
If there aren't any third part apps is it possible with the CM directory to add additiona fields and write a new xml query for the directory
Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center (http://www.cisco.com/tac) or speak with a TAC engineer. You can open a TAC case online at http://www.cisco.com/tac/caseopen
If anyone else in the forum has some advice, please reply to this thread.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...