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Community Member

cm-pilot

Just reading through the CIsco gateway gatekeeper training material, in the SRST mode, it explains the cm-pilot. I understand how to use aa-pilot for AA purpose. Does anybody have experince on cm-pilot? What's the difference between this and aa-pilot? why we need it?Thanks

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Re: cm-pilot

When using the SRST TCL script in a Call Manager environment the CM-pilot is the target DN for incoming calls to the peer running the SRST app. In our case the pilot is a call center route point. When the CM-pilot is unreachable (usually because the WAN link is down) the script will play the en_welcome prompt which is the autoattendant "dial a number or 0 for operator". This allows for non-DID access to remote site phones that are operating in fallback mode.

I haven't used the aa-pilot, but it seems to be used in a Call Manager Express setup, rather than for SRST in Call Manager.

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Community Member

Re: cm-pilot

aa-pilot is supported under srst too. I tested it actually plays the same greeting as cm-pilot. don't know why they have both. But anyway thanks for your help.

Re: cm-pilot

David,

I am a little unclear on the cm-pilot piece ? Does this work only on a h323 gateway (with SRST)? If the gateway is in MGCP mode, how does cm-pilot command help, as all call info is backhauled via MGCP to callmanager.

Sankar.

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