Just reading through the CIsco gateway gatekeeper training material, in the SRST mode, it explains the cm-pilot. I understand how to use aa-pilot for AA purpose. Does anybody have experince on cm-pilot? What's the difference between this and aa-pilot? why we need it?Thanks
When using the SRST TCL script in a Call Manager environment the CM-pilot is the target DN for incoming calls to the peer running the SRST app. In our case the pilot is a call center route point. When the CM-pilot is unreachable (usually because the WAN link is down) the script will play the en_welcome prompt which is the autoattendant "dial a number or 0 for operator". This allows for non-DID access to remote site phones that are operating in fallback mode.
I haven't used the aa-pilot, but it seems to be used in a Call Manager Express setup, rather than for SRST in Call Manager.
I am a little unclear on the cm-pilot piece ? Does this work only on a h323 gateway (with SRST)? If the gateway is in MGCP mode, how does cm-pilot command help, as all call info is backhauled via MGCP to callmanager.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...