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CM3.3 line rollings no longer ring when line appears on phone

When a call comes in on a secondary line that is not set to ring on a phone and that line has the no answer set to roll to the primary line of the phone (which is set to ring), when the call rolls to the primary line, there is no ring. This was working properly in CM 3.2 but not now under CM 3.3. The only way we know to resolve this is to have that line ring all the time OR take the line off the phone - then when it rolls, it will ring on that phone's primary line. Is there any other system setting that can resolve this?

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Silver

Re: CM3.3 line rollings no longer ring when line appears on phon

Better search the bug tool kit for any known issues. If you hit on one, there might be some work-around documented there.

New Member

Re: CM3.3 line rollings no longer ring when line appears on phon

This appears to be the bug:

CSCdv66617

The private directory number (DN) on an IP phone does not ring if the shared line is set to no ring.

And it is supposed to be fixed in CallManger 3.3(2) (according to the bug tool kit),we are running CM 3.3(2)es25 and it is not fixed. Anyone from Cisco have a workaround?

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