CM5.1 - No Save/Update button in CCMuser page

[esther.tan]

I have a user that doesn't have any Save/Update button when he logs in the CCMuser page to update his speed dial. The Update button somehow is missing.

Tested with other users and they do not have such problem. This is only affecting one user. Also tested logging in using other PCs, but still the Update button is missing.

Any advice is appreciated.

Thanks.

[Rob Huffman]

Hi Esther,

It sounds alot like this bug;

CSCsl28451 Bug Details

adding user to more groups breaks 'save' function on CCMUser

Symptom:

CallManager 5.1.2.3000-2.

When end user is in Standard CCM End User group. He can save the configuration changes he made on CCMUser page (e.g. fast dial, etc.).

After adding him to 'Standard CCM Gateway Administration' group, he no long has the 'save' option on CCMUser page.

Conditions:

Workaround:

remove user from 'gateway admin' group.

Further Problem Description:

Status

Fixed

Severity

3 - moderate

Last Modified

In Last Year

Product

Cisco Unified Communications Manager (CallManager)

Technology

1st Found-In

5.1(2)

Hope this helps!

Rob