First to start with is the web server. Could you kindly confirm that the AXL Web Service is up and running fine? This you can check by: "Go to the serviceability page ---> Tools -->Service Activation". Check whether the service is running fine.
If that is running fine, please send us the AXL traces after reproducing the problem. Kindly make sure to send the correct time stamp and other details like whether this CCM is a PUBLISHER or a SUBSCRIBER.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...