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CME 3.3 ephone-hunt configuration and DnD function

Hi all

I have a CME 3.3 installation with a ephone-hunt group. The hunt group working well. There is only one problem, if a user have log off with the DnD function and forward all calls to the ephone-hunt group number, some calls are ringing anyway on the DnD phone.

Is this a general problem ore a bug?

Thanks for feedback and regards,

Rene

1 REPLY
New Member

Re: CME 3.3 ephone-hunt configuration and DnD function

Do-not-disturb (DND) service can be enabled using a soft key on a Cisco IP Phone 7902G, Cisco IP Phone 7905G, Cisco IP Phone 7940G, or Cisco IP Phone 7960G. When DND is enabled, incoming calls do not ring on the phone, but they do provide visual alerting and call information and can be answered if desired. A display message indicates that DND is in effect.

For Cisco CME 3.2 and later versions, when a local IP phone calls another local IP phone that is in the DND state, the message "Ring out DND" is displayed on the calling phone indicating that the target phone is in the DND state. Pressing DND during an incoming call diverts the call to a call-forward no-answer destination. If call-forward no-answer is not configured, the ringer is disabled.

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00804ad857.html#wp2175550

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