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CME 3.3: monitor button transfers to wrong ext intermittently.

Have a two 7914s(S00103020002) attached to 7960(P00305000600). Intermittently when operator presses monitor button to transfer call, call transfers to the wrong extension. Manual transfers never go to the wrong ext.

ephone 34

username "xxx" password xxx

mac-address 0015.62C3.90E8

paging-dn 1

type 7960 addon 1 7914 2 7914

button 1:34 2f1 3f2 4f3 5f4 6f5 7m20 8m21

button 9m22 10m23 11m24 12m25 13m26 14m27 15m28 16m29

button 17m30 18m31 19m32 20m33 21m35 22m36 23m37 24m38

button 25m39 26m40 27m41 28m42 29m43 30m44 31m45 32m46

button 33m47 34m48

telephony-service

transfer-system full-consult dss

transfer-pattern .T

Anyone ever seen this?? I have a TAC case opened, and they have had reports of the issue but none the cases had any permanent resolution.

Thanks in advance,

Tony

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Re: CME 3.3: monitor button transfers to wrong ext intermittentl

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