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CME 4.1 Custom Directory

Hello, We are rolling out CME 4.1 at remote offices and we would like to create a custom company directory and host it on a server so all the CME sites can access it. I thought it would be as simple as creating a XML file that looks like this


<Title>Directory title goes here</Title>

<Prompt>Prompt text goes here</Prompt>


<Name>The name of the directory entry</Name>

<Telephone>The telephone number for the entry</Telephone>



and enter this command (url directories http://x.x.x.x/directory.xml) under telephony-service. But when I press the directories button on the phone I am getting a XML parse error 4. Am I missing a step somewhere? Any help is appreciated.


Hall of Fame Super Gold

Re: CME 4.1 Custom Directory

If you enable and capture the default directory output, you should be able to see how to format your properly.

Community Member

Re: CME 4.1 Custom Directory

Thanks for the tip.

Alright, I enable the local directory and I am able to view it using the IP Phones but I do not see a way to capture the directory file. I don't see a file in flash. Any ideas?

Hall of Fame Super Gold

Re: CME 4.1 Custom Directory

Use an XML browser, or other PC-based tool.

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