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CME 4 with Unity 4.0(4)

thr0237ab
Level 1
Level 1

I setup a CME(4) and want to integrate with existing Unity 4.0(4) but failed. And got the error at Unity as below:-

"Ensure that the device has been created in the CCM database and that the device name prefix is correct."

I just configure the same channel name as Unity (e.g. CiscoUM-VI1,VI2...). Is that I have missed some other configurations? Please advise if possbileb. Thanks all

2 Replies 2

thisisshanky
Level 11
Level 11

If you set the Unity port name as CiscoUM-VI in Unity UTIM, then your CME config should have

ephone 1

vm-device-id CiscoUM-VI1

button 1:1

ephone 2

vm-device-id CiscoUM-VI2

button 1:2

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Thanks for your reply.

I have done it but not successful.

Part of the config is as below:-

--------------------

ephone-dn 4

number 111

name VOICEMAIL1

no huntstop

ephone-dn 5

number 111

name VOICEMAIL2

no huntstop

ephone 4

vm-device-id CiscoUM-VI1

button 1:4

ephone 5

vm-device-id CiscoUM-VI2

button 1:5

----------------------

However, when I debug the ephone register, I got this messages.

----------------------

New skinny socket accepted [1] (1 active)

sin_family 2, sin_port 2404, in addr 10.10.10.1

skinny_add_socket 1 10.10.10.1 2404

----------------------

Thanks for advices