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CME and distinctiveringlist.xml file not found

I have a CME, 12.3(14)T3 and the primary line can change ringtone fine, but not non-primary lines. Complains about not able to find a distinctiveringlist.xml.

We copied ringlist.xml to distinctiveringlist.xml and no luck.

Any ideas?

5 REPLIES

Re: CME and distinctiveringlist.xml file not found

Following up to my own post...

Got this fixed. the phoneload originally on phones was 5.06 and upgrading them to 6.05 cleared up this issue.

Community Member

Re: CME and distinctiveringlist.xml file not found

I have a need for a similar setup, could you tell me how to setup the distinctiveringlist.xml file?

Community Member

CME and distinctiveringlist.xml file not found

Hi guys,

I got the same problem with IP Phone 7940 and i fixed this issue creating cnf-files and reseting the phone.

Make sure you have distinctiveringlist.xml  RingList.xml files in the router.

Community Member

How did u upgrade the phones

How did u upgrade the phones if you don't mind me asking

Community Member

I didn´t upgrade the phones

I didn´t upgrade the phones.

You should check first on your CME if you have distinctiveringlist.xml  RingList.xml files. Then you go to telephony-service set creating cnf-files and reset the IP Phone.

 

I hope it helps you!!!

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