I am installing a CME with 8 pots lines. There's no DID number here. All incoming calls go to the receptionist with extension 2300. How can I configure a hunt group that If the first line is busy it rings into the second line and if the second line is busy, it rings into the third one and so on?
I also need to make sure that the outgoing calls don't get busy tone. If the first line is busy I need it to hunt to the second and so on. Could you please let me know how can I do that?
This is for incoming calls. Right? Doesn't the Telco (Verizon) do this hunging? How about the outgoing calls. How can I configure a hunt group to make sure that if the first pots line is busy it goes to second and if the second one is busy it goes to the third and so on?
I am dealing with this same question right now while deploying a VoIP system at one of our remote campuses. I understand you can create a dial-peer for every voice-port and give them incrementing priorities, but this seems very cumbersome (especially in the case where you have 8 pots lines). Isn't there any way to create a hunt group, or trunk group, or something and add the pots lines to the group and then hunt among them? Or is the seperate dial-peer for every voice-port the only solution?
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