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New Member

CME and Hunt Group

Hello folks,

I am installing a CME with 8 pots lines. There's no DID number here. All incoming calls go to the receptionist with extension 2300. How can I configure a hunt group that If the first line is busy it rings into the second line and if the second line is busy, it rings into the third one and so on?

I also need to make sure that the outgoing calls don't get busy tone. If the first line is busy I need it to hunt to the second and so on. Could you please let me know how can I do that?

Thanks,

8 REPLIES

Re: CME and Hunt Group

Configure 2300 as a hunt pilot and put individual lines on receptionist phone (2301,2302,2303 etc) as members of the hunt group.

ephone-hunt 1 seq

pilot 2300

list 2301,2302,2303

timeout 10

HTH

Sankar

PS: please rate posts!

New Member

Re: CME and Hunt Group

Thanks Sankar,

This is for incoming calls. Right? Doesn't the Telco (Verizon) do this hunging? How about the outgoing calls. How can I configure a hunt group to make sure that if the first pots line is busy it goes to second and if the second one is busy it goes to the third and so on?

Thanks,

Hall of Fame Super Silver

Re: CME and Hunt Group

For you first question you can achive this with couple of methods, first you can create callForwarding on the receiptionist's phone such:

ephone-dn 1

number 1000

call-forward busy 1001

ephone-dn 2

number 1001

call-forward busy 1002

.....

ephone 1

button 1:1 2:2 3:3 4:4 5:5 6:6

or you can create a hunt-list, such as:

ephone-hunt 1 sequiential

pilot 1000

list 1001, 1002, 1003, 1004, 1005, 1006, 1007

timeout 12

For your second question you will need to create POTS dial-peer for every FXO port.

Chris

New Member

Re: CME and Hunt Group

I have 8 pots lines. Could you please give me an example for the first tow POTS dial-peers configuration and I will copy the same config for all other remaining POTS lines.

Thanks,

Hall of Fame Super Silver

Re: CME and Hunt Group

dial-peer voice 1 pots

incoming called number .

destination-pattern 1000 (you might need to play with plar commands here)

port 0/0/0

dial-peer voice 2 pots

incoming called number .

destination-pattern 1000 (you might need to play with plar commands here)

port 0/0/1

Chris

New Member

Re: CME and Hunt Group

Thanks Chris, I appreciate your help. Is this for outgoing calls or incoming calls?

Thanks agine,

Hall of Fame Super Silver

Re: CME and Hunt Group

These dial-peers will be used for incoming calls, for outgoing calls use the following:

dial-peer voice 10 pots

description local calls

destination-pattern 9[2-9]......

preference 0

forward-digits 7

port 0/0/0

dial-peer voice 11 pots

description local calls

destination-pattern 9[2-9]......

preference 1

forward-digits 7

port 0/0/1

...

dial-peer voice 20 pots

description long distance calls

destination-pattern 91[2-9].........

preference 0

forward-digits 11

port 0/0/0

dial-peer voice 21 pots

description long distance calls

destination-pattern 91[2-9].........

preference 1

forward-digits 11

port 0/0/1

...

dial-peer voice 30 pots

description international calls

destination-pattern 9011T

preference 0

prefix 011

port 0/0/0

dial-peer voice 31 pots

description international calls

destination-pattern 9011T

preference 1

prefix 011

port 0/0/1

...

dial-peer voice 40 pots

description 911 calls

destination-pattern 911

preference 0

forward-digits 3

port 0/0/0

dial-peer voice 40 pots

description 911 calls

destination-pattern 911

preference 1

forward-digits 3

port 0/0/1

...

This gives you an example for 2 of the 8 POTS lines, you have to create local, long distance, international, 911, etc for every FXO trunk.

HTH, please rate helpful posts!

Chris

New Member

Re: CME and Hunt Group

Hi all,

I am dealing with this same question right now while deploying a VoIP system at one of our remote campuses. I understand you can create a dial-peer for every voice-port and give them incrementing priorities, but this seems very cumbersome (especially in the case where you have 8 pots lines). Isn't there any way to create a hunt group, or trunk group, or something and add the pots lines to the group and then hunt among them? Or is the seperate dial-peer for every voice-port the only solution?

Thanks in advance,

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