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CME/CUE - Dial-By-Name and CallFwdAll

Dial-By-Name - autoattendant cannot find an directory entry after the caller enters the letters of the name. Last Name, First Name, doesn't matter.

CallFwdAll - Users CallFwdAll to outside line (home or cell phone). Call seems to make the hop, one ring and drop. This is a Sales and Contract Management office where we need the call to reach the sales rep or job site manager while out of office!

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Re: CME/CUE - Dial-By-Name and CallFwdAll

SOLVED!

Dial-By-Name - From CUE GUI Configure-Users the First, Last, Nick and Display Names were all defaulted to User Ids so it only worked if you entered User Id, which of course, is silly because nobody would know that. I updated First Name, Last Name, Nick Name and Display Names and we're in business.

CallFwdAll from the phone: Needed 'call-forward pattern()setup vis CLI in the router (cannot set via GUI like 'transfer-pattern(s)'. Entered patterns '91..........' and '9.......' to allow long distance and local calls via CallFwdAll

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