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Community Member

CME/CUE problem with H.323 calls forwarding to VM

I have a CME/CUE configueration on a 3745. All IP phone to IP phone and PSTN to IP phone calls work properly. If the user is there calls complete. If not it roles into VM as it should. However, If a call comes from another h.323 router (3640 with FXS analog) across the WAN to the 3745 the calls complete fine but if they need to role to VM Unity says there is no mailbox associated with the extension that was dialed.

any Ideas?

1 REPLY
Community Member

Re: CME/CUE problem with H.323 calls forwarding to VM

Sorry, I cant remember the exact details but from memory there are limitations with this that the last leg cannot go to sip i.e. IP to PSTN to IP (SIP to VM). If you dig around I am sure you will find the details or someone else can be more specific????

Totally vague but I hope its a starter...

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