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CME integration with equitrac (call accounting) possible??

Hi. Is anyone out there integrated CME (any version) with a 3rd party call accounting (i.e. equitrac). I need to integrate equitrac with CME 4.0 for a lawyer firm that use client matter codes in order to bill their clients.

Is it possible?

-Jose

1 REPLY
New Member

Re: CME integration with equitrac (call accounting) possible??

Do you know how equitrac gathers the CDR information? I've used TAPIT and know it can pull data from CCM CDR but not sure about CME.

I assume you are sending your CME to a syslog server. I guess the question becomes whether or not equitrac can parse the syslog data.

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