We are installing about 10 CMEs and are having problems with the pickup feature. It will only work as directed pickup, where you must enter the extension number you are trying to pickup. I need it to work where hitting the pickup key will pick any ringing extension in the pickup group without entering a specific extension. Any opinions??
So where are the explicit, local, etc...defined? All phones with the pickup feature are in the same group and this is the only group on the cme, but still no luck. I haven't tried the asterisk key. The weird thing is that it was working initially and now has stopped with no config changes made. I am trying to help another tech figure this one out. Thanks
I did find a document that stated "with CME 4.0 directed pickup is the default" and you can turn that off with the "no service directed-pickup" command. I am understanding this to be a new option with 4.0. I forwarded this to the tech that will be making the change. I will update whether it worked or not. Thanks
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...