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Collect Calls Tracking

I am unable to track incoming collect calls via CDR. Is there a reporting field that indicates a call is collect?

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Community Member

Re: Collect Calls Tracking

That sounds CDR isn't very specific,it's very vanilla and WYSIWYG. You'd be better off writing a sql query and running it against cm db. I had a similar request yesterday in that I needed to run a report on 911 calls. It of course required a sql query. Worked like a charm too.

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