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Com+ and RDB events

We experienced a problem last night that casused Unity (3.0.3) to go unavailable and play only the Failsafe conversation. Looking in the event logs we see a series of Com+ and AvRdbSvr_Mc errors complaining about running out of available space. All drives on the system have plenty of room for physical space, but we recently battled a memory leak error on another server where we applied a TAC supplied RDB patch. Restarting the SQL services and then the Unity services cured the Failsafe issue but there is still the looming possibility of this occurring again without warning. There are no other logs that would indicate what caused the problem. The onsite contact is opening a TAC case now, but just wondering if anyone else has experienced RDB issues as well.<br><br>--Cael

2 REPLIES
Anonymous
N/A

Re: Com+ and RDB events

Yes,
We have just experienced the same problem on a site that has been running for over a month with out any problems the errors are :-

Event Type: Error
Event Source: COM+
Event Category: Executive
Event ID: 4199
Date: 03/04/2002
Time: 5:13:01 AM
User: N/A
Computer: SHOVM
Description:
The COM+ Services DLL (comsvcs.dll) was unable to load because allocation of thread local storage failed.

Process Name: AvCsMgr.exe
Error Code = 0x80070008 : Not enough storage is available to process this command.
COM+ Services Internals Information:
File: .\comsvcs.cpp, Line: 289
************************************************
Event Type: Error
Event Source: AvRdbSvr_MC
Event Category: Startup
Event ID: 21000
Date: 03/04/2002
Time: 5:13:01 AM
User: N/A
Computer: SHOVM
Description:
Last Category Failed connecting to underlying database using: provider=SQLOLEDB;driver={SQL Server};Data Source=SHOVM;Initial Catalog=UnityDb;Integrated Security=SSPI: 80004005
********************************************
Event Type: Error
Event Source: AvCs_MC
Event Category: None
Event ID: 100
Date: 03/04/2002
Time: 5:13:01 AM
User: N/A
Computer: SHOVM
Description:
Exception occurred and handled in File: h:\commsvr\Sources\dal\DalDb\AvRdbSvr\AvRdbRowsetImpl.h at Line: 340 - Error: 80048807H Call stack:
0x5E0742DD AvRdbSvr.dll:
0xFEDCBA98 : :
0x89ABCDEF : :
0x77D5298F RPCRT4.DLL: RpcRevertToSelf + 858 bytes

Again like you there is plenty of storage space avaliable.

The server was rebooted and all seems OK at the moment.

Has any one got any ideas.

Dave


Anonymous
N/A

Re: Com+ and RDB events

Sounds a lot like CSCdw68215 which I believe has been addressed in 3.1.2c.

Steve Olivier
Software Engineer
Cisco Systems

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