We have Communications Manager 6.1(2) installed and make extensive use of extension mobility. Our manager is not a big fan of extension mobility. We have a lot of folks who travel between sites. While they love the service, we have on significant management issue (what our manager is calling out)... specifically, we don't know of anyway to locate the physical phone (MAC address) that a specific profile may be logged into.
Is there a way, if we know the profile name (which is the employee number), to locate the physical phone the user is currently logged into? The request for this information isn't always coming from the profile owner (we could just ask them to turn the phone over and read us the MAC).
Is there any historical data available (profile ABC was logged into SEP001FCAE929C3 on this date, was logged into SEP001FCAE92BCF on this date, etc.)?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...