we have a customer want to implement a Computer-Aided Telephone Interviewing System. (i.e.the IVRs system will make a outbound calls based on a phone list and interview the users automatically) Would like to know if anyone have tried this by using Call manager + CRA?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...