Dear sir, My customer report a conference issue to us: They can not use conference bridge successful under some conditions. Our testing as below:
1. I use Cisco communicator to register to their call manager successful, when I tried to make a call to a cell number, it is successful.
2. Then I press the conf softkey to 2nd call, the first call to cell was dropped suddenly.I check the cisco communicator,it shown "CM down, features disabled",and it still shown the connection to first call (cell)still count,even if the call already dropped.
Well your going to have to check out the call manager traces but first have you made sure that the soft phone has the correct MRGs assigned to the phone??? Does this work on a normal phone? If you collect some traces through RTMT of the call failing we can take a look.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...