We finally have CCC more or less working the way it should. There is one odd issue that remains.
If the CTI port DN are put in any partition other than none/default calls fail. The CCC logs show the call as rejected because it was rerouted.
We also had major problems with our VG200s. A new unit was delivered with 12.2(15)T5 and it suffered from one-way audio when a call involved a H.323 gateway, such as a VoIP enabled router. We tried 12.3(1a) and it bahaved the same. Our original unit had 12.1(2)YH3 and rtp steams worked as expected. So we downgraded the new unit to 12.1(5)YH3 and it now works like it should. We would like to get up to a more recent IOS, but would like to know what rev works instead of downloading random releases and testing them.
We have a TAC case to identify the IOS needed, but the answer has been slow to get to us. If anyone has experience with the VG200 and can recommend a release, we'd appreciate it.
The H.323 gateways were running a mix of 12.2(10b)T and 12.3(1a) with the same results. CCC is version 1.2(2) and CM is 3.3(2)
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...