When you try to connect to the Application Administration web server through http://servername/AppAdmin after you apply the Cisco Win-OS-Upgrade-K9.2000-2-5, these error messages are displayed:
AvvidProcCtl.AvvidProcCtl.1 error '80004005'
QueryServiceConfig failed (1783): The stub received bad data.
/AppAdmin/global.asa, line 34Note: In http://servername/AppAdmin, servername is the DNS name or IP address of the application server.
If you use a version of Cisco CRS earlier than version 2.2(5) Service Pack B (SPB), and you apply the Cisco Win-OS-Upgrade-K9.2000-2-5, which contains the Microsoft Windows Service Pack 4, this exact scenario occurs. The issue is caused by a conflict with the Microsoft Hot Fix Q274450. Cisco CRS 2.2(5) SPB solves the problem.
If both the Cisco CRS 2.2(5) SPB and Cisco Win-OS-Upgrade-K9.2000-2-5 are not installed, complete these steps:
Apply the Cisco CRS 2.2(5) SPB.
Apply the Cisco Win-OS-Upgrade-K9.2000-2-5.
If both the Cisco CRS 2.2(5) SPB and Cisco Win-OS-Upgrade-K9.2000-2-5 are installed, complete these steps:
Reapply the Cisco CRS 2.2(5) SPB.
Reapply the Cisco Win-OS-Upgrade-K9.2000-2-5.
If only the Cisco Win-OS-Upgrade-K9.2000-2-5 is installed, complete these steps:
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