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conference Connection

I have just installed conference connection, when I try to open app admin

I get this error: any ideas?

AvvidProcCtl.AvvidProcCtl.1 error '80004005'

QueryServiceConfig failed (1783): The stub received bad data.

/AppAdmin/global.asa, line 34

I am using ccm version 4.1

CCC version 1.2 sr1 and sr2

Thanks

1 REPLY
Silver

Re: conference Connection

Here you go...Good luck

Problem

When you try to connect to the Application Administration web server through http://servername/AppAdmin after you apply the Cisco Win-OS-Upgrade-K9.2000-2-5, these error messages are displayed:

AvvidProcCtl.AvvidProcCtl.1 error '80004005'

QueryServiceConfig failed (1783): The stub received bad data.

/AppAdmin/global.asa, line 34Note: In http://servername/AppAdmin, servername is the DNS name or IP address of the application server.

Solution

If you use a version of Cisco CRS earlier than version 2.2(5) Service Pack B (SPB), and you apply the Cisco Win-OS-Upgrade-K9.2000-2-5, which contains the Microsoft Windows Service Pack 4, this exact scenario occurs. The issue is caused by a conflict with the Microsoft Hot Fix Q274450. Cisco CRS 2.2(5) SPB solves the problem.

If both the Cisco CRS 2.2(5) SPB and Cisco Win-OS-Upgrade-K9.2000-2-5 are not installed, complete these steps:

Apply the Cisco CRS 2.2(5) SPB.

Apply the Cisco Win-OS-Upgrade-K9.2000-2-5.

If both the Cisco CRS 2.2(5) SPB and Cisco Win-OS-Upgrade-K9.2000-2-5 are installed, complete these steps:

Reapply the Cisco CRS 2.2(5) SPB.

Reapply the Cisco Win-OS-Upgrade-K9.2000-2-5.

If only the Cisco Win-OS-Upgrade-K9.2000-2-5 is installed, complete these steps:

Apply the Cisco CRS 2.2(5) SPB.

Reapply the Cisco Win-OS-Upgrade-K9.2000-2-5.

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080201e62.shtml

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