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Config setup deleting service account

Per documentation, when migrating Unity to talk to E2K (off-box) from the E5.5 we uninstall the Config Setup app. on the Unity server, Installed the System Mgr, run Config Setup again. between uninstalling the Config Setup and reinstall it. The service account got deleted. What does the uninstall do? Any possibility the uninstall could have deleted the service account? At this point I am very concerned about ever uninstalling the Config Setup tool. This problem took a day and a half to bring Unity to full function again.

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Cisco Employee

Re: Config setup deleting service account

There's simply no way uninstalling the config setup would have removed an account from AD... it doesn't touch accounts in any way (creation or deletion). There must have been another issue at play.

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