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configuring CIsco ATA Phone to ATA Phone using Deltathree

hari_bhr
Level 1
Level 1

Hi all

i have bought the 2 ATA 186 in my office

i configred on at NY and on at TX

iam able to call using account of D3 from both the office, when iam trying to call from ATA 186 NY phone to ATA 186 Phone

iam getting busy tone, iam not able to call establish

if i change the SIP Port 1 to 0 and GTK or Proxy to 0.

then i can make a call to ATA 186 NY office to ATA 186 TX office

but iam not able to call local PSTN , i get FAST BUSY tone.

I Downloaded D3 dialer from D3 site and install in my note book

and configured using the D3 dialer in my pc using PIN of D3

iam able to call ATA Phone also PSTN

how this is possible, can any one help me to get out this problem

thanks

hari

4 Replies 4

ciscomoderator
Community Manager
Community Manager

Often times complex troubleshooting issues are best addressed in an interactive session with one of our trained technical assistance engineers. While other forum users may be able to help, it’s often difficult to do so for this type of issue.

To utilize the resources at our Technical Assistance Center, please visit http://www.cisco.com/tac and to open a case with one of our TAC engineers, visit http://www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

yraps
Level 1
Level 1

Are those both ATA's having Deltathree account?

If yes the make sure that The Register field is turn to 1 under the administrator page.

For dialing please dial the UID of the destination device.

Regards,

Yaron

hi Yaran,

setting the Register field to 1 under the adminstrator page .....do u mean the SIPRegOn: field must be set to 1 ????

pls clarify.

Thanks

Rgds

Renzil

Yes,

Let me know how that worked for you,