Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

Connected number display - inbound

Any incoming call results in our five-digit internal number being displayed to the caller. Outbound calling (phone mask and name) is all good. We don't have any translation patterns affecting what is sent out on to the PSTN. Have tried different combinations of all the PRI protocol options - but nothing seems to be having an affect.

4 REPLIES
Green

Re: Connected number display - inbound

*Mar 1 01:46:02.047: ISDN Se1/0:23 Q931: RX <- SETUP pd = 8 callref = 0x00F7

Bearer Capability i = 0x8090A2

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98381

Exclusive, Channel 1

Calling Party Number i = 0x2183, '7809535722'

Plan:ISDN, Type:National

Called Party Number i = 0xC1, '51662'

Plan:ISDN, Type:Subscriber(local)

*Mar 1 01:46:02.123: ISDN Se1/0:23 Q931: TX -> CALL_PROC pd = 8 callref = 0x80F7

Channel ID i = 0xA98381

Exclusive, Channel 1

*Mar 1 01:46:02.123: ISDN Se1/0:23 Q931: TX -> ALERTING pd = 8 callref = 0x80F7

*Mar 1 01:46:02.123: ISDN Se1/0:23 Q931: TX -> NOTIFY pd = 8 callref = 0x80F7

Connected Address i = 0x80, '51662'

Notification Ind i = 0xF1

As you see we are sending the NOTIFY message

Thats why caller got the as connected number the internal extension.

You are hitting this DDTS:

CSCdv84167 - When CM receives an inbound call and sends CONNECT message when call has been answered, we send Display IE in the message if the Display IE checkbox is enabled for that gateway.

We need to add another checkbox called "Connected Address IE Delivery" or something appropriate. When enabled, this will cause CM to send the

Connected Address IE in the outbound CONNECT message.

HTH

//G

Community Member

Re: Connected number display - inbound

Have unselected the "Display IE" but seemed to have no affect. Will reload gateway, instead of just resetting, to see if it makes a difference. DN level has internal name, alerting name, line number and mask on all the phones, whether a DID or non-DID. We have tried both direct numbers (51662) and redirected numbers (51600 to 53000 to 59004) - and we are consistently sending out, when it is an incoming call, the five-digit.

Green

Re: Connected number display - inbound

Check this parameters also at DN level

Line Settings for all Devices

Alerting Name

Line Settings for this Device

Display (Internal Caller ID)

Community Member

Re: Connected number display - inbound

I'm a novice when it comes to CCM, but why wouldn't CCM send the external phone number mask in a case like this? We're about to implement Cisco IPT and I'm worried that we'll run into the same problem since we have several PRI circuits.

174
Views
5
Helpful
4
Replies
CreatePlease to create content