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Connection PLAR OPX command not sending Caller ID info

I have the following configuration and the IP phone rings, but no caller id is sent with the connection, does anyone know how to enable this?

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voice-port 2/0/0

timeouts call-disconnect 3

connection plar opx 100

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3 REPLIES
Cisco Employee

Re: Connection PLAR OPX command not sending Caller ID info

include "caller-id enable" under your voice-port configuration. Also, make sure it is an FXO-M1 VIC.

Re: Connection PLAR OPX command not sending Caller ID info

the caller-id enable is not a choice under the voice port, I am running 12.2.11T on a 3640. am I missing somthing?

Thanks

New Member

Re: Connection PLAR OPX command not sending Caller ID info

If you're using an FXO port, make sure that it's a VIC-2FXO-M1 that has battery reversal for caller ID support. If you have an VIC-2FXO it will not support caller ID.

Gabriel

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