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Consultative Call Transfer

vmalhi
Level 1
Level 1

Having problems with a PSTN call coming in to Phone X. Phone X answers and transfers to Phone Y. Before the transfer, X wants to speak to Y but occasionally this is not possible (no audio)- in this case if X blind transfers to Y then Y is connected to the PSTN without any problems.

Any ideas?

1 Reply 1

mchin345
Level 6
Level 6

Probably you are facing the bug - CSCeb02863. Check this bug.

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