cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
230
Views
0
Helpful
3
Replies

Conversation cut off in mid-sentence

a.vijayasekar
Level 1
Level 1

This issue is with a user answering a call in her IP Phone and the CallManager is 3.1(3a).The gateway is 6608 T1 gateway with the latest load.

The user gets a call,answers the phone and the caller can hear her fine but

the user gets cut off in mid-sentence and after sometime she hears the caller again.The caller is able to hear her throughout the call.This seemed like an audio cut-through error and I could find a related bug CSCdx64502.Is this the bug we need to be looking at.This bug needs to minimise the MGCP timeout.Will this provide a resolution to this problem?

Thanks

Anupama

3 Replies 3

a.vijayasekar
Level 1
Level 1

Just a little additional informion.The PSTN gatway is VG200MGCP gateway.

-Thanks.

danallison
Level 1
Level 1

Any luck. I'm starting to get some with my 6608 and CM 3.2.

Thanks,

Dan

Yes.Minimising the timeout fixed the issue.We changed it from 5 to 1 second.

Thanks.

Anu

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: