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New Member

Conversation cut off in mid-sentence

This issue is with a user answering a call in her IP Phone and the CallManager is 3.1(3a).The gateway is 6608 T1 gateway with the latest load.

The user gets a call,answers the phone and the caller can hear her fine but

the user gets cut off in mid-sentence and after sometime she hears the caller again.The caller is able to hear her throughout the call.This seemed like an audio cut-through error and I could find a related bug CSCdx64502.Is this the bug we need to be looking at.This bug needs to minimise the MGCP timeout.Will this provide a resolution to this problem?

Thanks

Anupama

3 REPLIES
New Member

Re: Conversation cut off in mid-sentence

Just a little additional informion.The PSTN gatway is VG200MGCP gateway.

-Thanks.

New Member

Re: Conversation cut off in mid-sentence

Any luck. I'm starting to get some with my 6608 and CM 3.2.

Thanks,

Dan

New Member

Re: Conversation cut off in mid-sentence

Yes.Minimising the timeout fixed the issue.We changed it from 5 to 1 second.

Thanks.

Anu

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