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Conversation recording

alebrasseur
Level 1
Level 1

Is there a product (other than the Supervisor desktop app) that can record conversations between the PSTN and the Callmanager someone would recommend ?

Thanks in advance !

3 Replies 3

Brandon Buffin
VIP Alumni
VIP Alumni

There is a product called Audiolog from Mercom that is capable of recording. It can record on a full-time or scheduled basis. To my knowledge CRS can only record on demand.

www.mercom.com

Hope this helps.

Brandon

thank you very much for this suggestion.

my client is a goverment agency and they will probably want to take a close look at it.

thanks once again !

You're welcome. If you found the post helpful, would you mind to give a rating?

Thanks,

Brandon

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