Do you have any guidance for where to find information on the cooledit utility? (It's use in troubleshooting, how to use it and if you know of any system or program limitations that would preclude it's use...)<br><br>(I understand this is not an official Unity tool, but with Cisco support we've used it for Unity timing issue troubleshooting to modify switch files / configuration settings by.) If you know of a URL link that answers this, please let me know...<br><br>
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...