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New Member

Corporate Directory application for Cisco CallManager

I am looking for Corporate Directory application for Cisco CallManager 4.1

where I can search by name, extension number, mobile number, email, department, sub-department

Anyone know application with these features ?

Regards

Mohamed

5 REPLIES
Silver

Re: Corporate Directory application for Cisco CallManager

Hi,

2 spring to mind. Depends on your budget.

Citrix

http://www.citrix.com/English/ps2/products/feature.asp?contentID=21016

Arc Solutions

http://www.arcsolutions.com/ProductCorporateDirectory.htm

You can also modify the included corporate directory service if you are keen.

Cheers,

Tim

New Member

Re: Corporate Directory application for Cisco CallManager

Hi,

What do u mean by modify the included corporate directory ?

Citrix and ARC can search by name, phone extension, email, department, mobile ???

Regards

Mohamed Abdallah

Re: Corporate Directory application for Cisco CallManager

if you search the forums, i have written quite a a bit on the Citrix Application gateway. It's really nice how they can sync multiple LDAP directories to their cache Directory on the Citrix appliance. it is then served via XML to the IP phones. It's very flexible and works well.

Silver

Re: Corporate Directory application for Cisco CallManager

Hi,

Your corporate directory function on the phone is just a series of XML pages. Pretty simple web application. You can modify this so that the data source is different, and you could add capability to search by any fields basically.

Have a quick look at this:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guide_chapter09186a00806e8c04.html#wp1043120

Pretty sure Citrix and ARC can search on whatever you want. They would sync with an external directory so as long as the info is in there.

Cheers,

Tim.

New Member

Re: Corporate Directory application for Cisco CallManager

Hi there

Citrix & Arc can both support this functionality. Via Arc Solutions, you can purchase the Citrix AG as well - would you like me to put you in touch with one of our Account Managers

Thanks

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