Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Corporate Directory as a Softkey instead

Is there a way or ideas on moving the Corporate Directory to the Softkey, make it a one touch button to get to the Corporate Directory? Right now, as standard, users press the Directory button, then they choose the Corporate Directory option. I have Callmanager 4.1(3)sr3c.

1 ACCEPTED SOLUTION

Accepted Solutions
Green

Re: Corporate Directory as a Softkey instead

You can configure instead of a Softkey a Phone Button, (Where Speed Dials and DNs are configured)

Under CCMAdmin | Device | Phone Button Template | Customized one | Select Service URL under one of the buttons.

Assign that Phone Button template to the phones.

Create a new IP Phone Service | Called it Directory, use IP Phone Directories URL

(http://W.X.Y.Z/CCMCIP/xmldirectoryinput.asp)

Subscribe the IP Phone to the Directory service.

Then Add/Update Service URL Buttons in the IP Phone, and you are done.

Let me know if this is what u r looking for.

3 REPLIES
Green

Re: Corporate Directory as a Softkey instead

You can configure instead of a Softkey a Phone Button, (Where Speed Dials and DNs are configured)

Under CCMAdmin | Device | Phone Button Template | Customized one | Select Service URL under one of the buttons.

Assign that Phone Button template to the phones.

Create a new IP Phone Service | Called it Directory, use IP Phone Directories URL

(http://W.X.Y.Z/CCMCIP/xmldirectoryinput.asp)

Subscribe the IP Phone to the Directory service.

Then Add/Update Service URL Buttons in the IP Phone, and you are done.

Let me know if this is what u r looking for.

Community Member

Re: Corporate Directory as a Softkey instead

Thank you, this alternate solution works for me.

Re: Corporate Directory as a Softkey instead

But you can't configure a softkey off the bottom 4 for this correct? In the On hook state, you only get the standard options and service URL is not one of them.

285
Views
5
Helpful
3
Replies
CreatePlease to create content