A good troubleshooting technique is to access the Corporate Directory from a web browser. Copy the Directory URL from the CCMAdmin|Enterprise Parameters page and paste it into your browser of choice. Edit the "xmldirectory.asp" to "xmldirectorylist.asp" to run a blank search. Or if you want to run a specific search, the format would be "xmldirectorylist.asp?f=&l="
This won't fix the problem, but your browser will return more usefull information than the phone.
Thanks for the tip on bringing up the Corporate Directory using your browser. Any idea on how to make it bring up all the users? When I used the browser it shows the first 32 users just like the phone. We have around 90 users. The strange thing here is that if I launch my IPBlue softphone and hit the directories button it automatically displays all users, not jsut the first 32.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...