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corporate directory option

Hello

I have several cisco ip phones (7912 and 7960), and there are phones that do not show the option of Corporate directory when i push the directory key. Others of these phones shows the option without problems. Is there any parameter that i have to configure to show this option " 4 Corporate Directory" ?

Thank you.

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Re: corporate directory option

Try to check if the phones that don?t show the Corporate Directory has set up DNS. If you are configuring in CallManager properties the Corporate Directory address with a name instead of an IP address you need that the phones can resolve the name.

Hope this helps,

Juan Luis

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