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Corporate Directory shows all users

Hi,

If I add a user in the Callmanager for TAPI/JTAPI-use without a tel.number, I don't want it to be shown in the corporate-directory/webattendant/softphone. Is there a way to achieve this?

I thougt that this was resolved in an late 3.0(x) version, but we have 3.1(1). Did the problem return?

It is really annoing for our customers.

I appreciate any help.

Regards.

Sascha

2 REPLIES

Re: Corporate Directory shows all users

The best way to resolve this is to store the first name and surname of the JTAPI user (or any non real-person entry) with a . infront of the names. this way when a user searches the directory with a leading character the devices aren't listed.

Of course if they search the whole directory with no filter the .jtapi would be listed but hey they should use a filter.

Paul

Re: Corporate Directory shows all users

I agree, but you can't filter in the webattendant!

This is real problem for our customers.

Sascha

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