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corportate directory 7940

I have a user that has lost her corporate directory in her 7940 phone. We've rebooted her phone several times and it doesn't seemed to want to come back. what happen?..and what can I do to fix it?...

4 REPLIES

Re: corportate directory 7940

Is it just 1 particular user? Check the phone configuration in CCM Admin to see if the URL for Directories is something other that the default. If it is blank in the phone configuration, the phone will use what's in Enterprise Parameters. Can you get to the URL through a web browser?

Brandon

New Member

Re: corportate directory 7940

Is it just 1 particular user? Yes

I've done all that and everything is set to default like it should be.

Anthing else?

New Member

Re: corportate directory 7940

Is it just 1 particular user? Yes

I've done all that and everything is set to default like it should be.

Anthing else?

Re: corportate directory 7940

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