We have 2 7921 wireless phones that our helpdesk uses. In the Received calls when you select ALL it has the same number for all 99 records that it keeps. Has anyone seen this before? I've rebooted the phone Thanks
Just a guess here my friend :) But is it possible that your Helpdesk has a listed number that resides on a "front end" like a CTI-RP or even a IP Phone with Call Forward All to the 7921's. This way all the calls to the Helpdesk would be routing via this front end and the 7921's would show this number as the Incoming CLID for all calls.
I tested it yesterday and I cleared the received calls records and called it from my desk. Now the received calls record shows my name and extension 99 times. Its a weird deal because only those helpdesk phones are doing it. We have others that don't have this problem.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...