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CP7960 Problems after upgrade to 3.1(2c )

Hi,

I´ve got a problem with our notebooks connecting to the PC port on the CP7960 phone after upgrading to CMM 3.1(2c). ( The installaton was working for approx. 5 month without a problem )

The notebooks now have sometimes a problems with getting a link when connecting to the CP7960 or they disconect after a few min/hours and then reconnect again.

CP7960 Load : P00303010102

Boot Load ID : PC030300

Version : 3.1(1.2)

When I connect the notebooks directly to the

C3524-XL-PWR the work without any problems .

We are using a Voice VLAN and Data VLAN.

Are there any known issues ?

Regards,

Markus

1 REPLY

Re: CP7960 Problems after upgrade to 3.1(2c )

Often times complex troubleshooting issues are best addressed in an interactive trouble-shooting session with one of our trained technical assistance engineers. While other forum users may be able to help, it’s often difficult to do so for this type of issue.

To utilize the resources at our Technical Assistance Center, please visit http://www.cisco.com/tac and to open a case with one of our TAC engineers, visit http://www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

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