You will need to customize the information to your environment. ldap.cisco.com should be changed to your ldap server. Same thing for searchBase. If you want AC to search a particular OU, replace "people" with that OU. If you want it to search the entire domain, remove ou=x and leave o=domain.com.
The URL of your ldap server will be in the format ldap:// or ldap://computername.domain.com. As described in the following link, use builddir.bat and it associated parameters to create the corporatedirectory.txt file.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...